Frequently asked questions

Where do I buy?

Orders are placed through my Etsy shop, so you get Etsy's secure checkout and buyer protections.

Are your pieces made to order?

Yes. Each piece is printed for you, so please allow a few days for printing and packing before it ships.

What are they made of?

Most pieces are printed in PETG or PLA plastic. Where a piece has an accent, like a star on a tree, it may use a second material or colour.

Will mine look exactly like the photos?

Very close, but not identical. Every piece is printed one at a time, and filament colours can vary a little from batch to batch and from screen to screen.

How do I care for my piece?

Wipe it clean or hand wash with cool water. Keep it away from heat, such as dishwashers, hot cars or radiators, because plastic can soften.

Is it food safe?

No. Printed plastic isn't food safe. Napkin rings are for holding napkins and decorating the table, not for touching food.

Something arrived damaged or isn't right. What now?

Message me through Etsy with a photo and your order number and I will make it right.

What about shipping and returns?

These follow the policies on my Etsy shop page, which is the most up-to-date place to check.

Can I ask about a custom idea?

You're welcome to message me and we can talk it over. No promises on every request, but I love a good idea.

Still stuck? Get in touch.